Our retail shops are the face of our charity on the high-street and in local communities. As a Customer Support Volunteer you will provide a first class customer service experience, ensuring customers find everything they need during their visit. Our amazing team of vibrant & diverse volunteers helps us run our retail shops, raising money for vulnerable children, young people and families across the UK. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
*Minimum Age 14*What you will be doingYou may choose to do some or all of these tasks - working on the till, helping customers with enquiries, meeting and greeting customers, covering changing rooms.Maintain a high level of customer serviceWork with other volunteers to have a good knowledge of areas of stock and support customers with general questions and queriesProcess sales on the tillSupporting customers with donations and gift aidSupport the implementation of seasonal campaigns and promo...