Support Line Volunteer - RASASC Guildford

Closed for application : 09 Apr 2025

Join our fantastic team of volunteers supporting survivors waiting for a 1:1 counselling place. Majority remote working making outbound pre-booked calls. Full training which is ongoing and an opportunity to join a great team in a progressive environment.

Skills:

Listening & Communication Resilience & Staying Positive Teamwork & Collaboration Digital Literacy & IT Skills Emotional Intelligence & Empathy Networking & Relationship Building

Age: 23 - 75

When: Weekdays And Evenings

Where: Remote And Hybrid

Locations:

Guildford, Surrey, GU1 9EE, GB ↗

RASASC Guildford is a charity that supports survivors of all genders over the age of 13 from across Surrey, who have been raped, sexually abused or have had unwanted sexual experience. We are recruiting for volunteers usually aged 23 or over to work on our newly launched Support Line.

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community particularly applicants from diverse groups.

The service operates from 6:30pm – 8:30pm Monday to Thursday, and provides a check in, listening and support service for survivors of rape and sexual abuse who have been assessed by RASASC for a 1:1 counselling place and who are currently on the waiting list for one to become available. This service is intended to reassure clients they are not forgotten and provide a safe space to talk about anything they wish. The wait times can be a few months to a few years. We ask that volunteers can commit to one shift every fortnight.

If you are interested in this role, then there is the opportunity to meet the Support Line trainers in an online session and find out a little more about the Support Line (date to be confirmed). If you are interested in attending, please email Liz at [email protected] If you are not able to attend a session and would like to know more please call Liz on 07967 505658, alternatively please complete the application form and we will arrange an interview.

Please note, if you are interested in this vacancy and you are a former client of RASASC or survivor, you need to be two years clear of our services, or a similar service, before you can apply to be a support line volunteer. We ask that volunteers are aged 23 years or over, but consideration will be given to this under 23 with relevant life skills and experience.

Volunteers are provided with an extensive training programme and are supported by regular supervision and ongoing training. The training programme will be a combination of in person sessions (Guildford) and online sessions.

While most volunteer work is done remotely, we do require quarterly in-person attendance at our Guildford offices for supervision (one evening) as well as occasional in-person training. Volunteers also commit to 1:1 telephone supervision and an online supervision session in addition to the face to face, these occur monthly on a rolling 3-month basis so each month there is a different type of supervision session also always in the evening and normally the second Tuesday of each month.

Please note that an enhanced DBS check and references are required for this role.

Please visit our website for more information about the work that we do: www.rasasc.org