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Help Center

How can we help you?

Search our knowledge base or browse categories to find answers about volunteering, awards, and managing your account.

Frequently Asked Questions

How do I log my volunteering hours?

You can log hours directly from your dashboard. Navigate to "My Opportunities", select the active role, and click "Log Hours". Enter the date and duration, and submit. Your supervisor will receive a notification to approve them.

How do I get my V50 Award?

The V50 Award is automatically tracked. Once you have logged 50 approved hours across any number of roles, the award will unlock in your profile. You'll be able to download a digital certificate and badge immediately.

Is Vinspired free to use?

Yes, Vinspired is completely free for volunteers. We are a charity dedicated to empowering young people through social action. We also offer free basic accounts for non-profit organisations to post opportunities.

I can't find my organisation in the list.

If your organisation isn't listed, you can invite them to join Vinspired! Alternatively, you can log hours for "Personal Challenges" or "Independent Volunteering" if the activity fits our criteria, though these may require additional verification.

Still need help?

Our support team is available Monday to Friday, 9am - 5pm. We usually respond within 24 hours.