Public
Volunteer Receptionist - Living Well Centre, Bedford
The volunteer should welcome patients and visitors on arrival at the Living Well Centre and carry out their responsibilities according to the Hospice Philosophy.
Onsite
Volunteer Role
Make an Impact In:
Develop & Use Your Skills:
Opportunity Snapshot
Commitment
Weekends, Weekdays, Evenings, Flexible
Format
Onsite
Eligibility
Age -
Your Role in Creating Change
Tasks may include:
Answer the telephone efficiently and in a welcoming manner.
Cover the reception area at all times.
Ensure that all staff, volunteers and visitors sign the attendance book on arrival and departure.
To be warm, welcoming, considerate and understanding to all patients and visitors.
Familiarise themselves with the daily listings so that they are aware of visitors to the Hospice.
Ensure they are aware of any meetings to be held at the Living Well Centre.
Receive donations (incl cash handling) and gifts following the correct procedure as directed.
Ensure all Fire, Health & Safety rules are observed and be aware of their responsibility for their own and others safety.
Ensure that confidentiality is maintained at all times.
Skills Desired:
Good administrative skills.
Computer literate.
Good communication and customer service skills
Reliable and trustworthy
Able to undertake tasks independently and also be able to work in a team.
Treat others with dignity and respect at all times.
Comply with GDPR and maintain confidentiality at all times
Requirements:
Two satisfactory references
DBS check
E-learning courses:
Safeguarding adults
Information Governance (IG)
Volunteer Induction
Equality and Diversity
Infection Prevention and Control
Training will also be provided directly to the tasks involved for this role.
What to Expect After Applying
Apply using the link: https://search.volunteero.org/keechhospice/5f8ddfd3-da19-441c-8882-62a50b92232e
About Keech Hospice Care
Making a difference when it matters the most
Keech Hospice Care
Keech Hospice Care is the adult hospice for Luton and south Bedfordshire, and the children’s hospice for Bedfordshire, Hertfordshire and Milton Keynes.
As a charity, we provide free, specialist care for adults and children with life-limiting and terminal illnesses as well as vital support for their family and friends.
We are one of the very few hospice charities in the UK which supports and cares for both children and adults.
Our excellent care supports children and adults to live pain and symptom free, to spend untroubled time with their family and friends, to understand what is happening to them, to stay out of hospital and to make the most of the time they have.
Our care is not just provided at the hospice itself but in the hospital, school, care or family home – wherever support is needed the most.
As leaders in our field, our excellent standard of care extends to support a patient’s family, friends and colleagues for as long as they need us afterwards. We offer emotional, spiritual and practical support, and our care does not stop at death. For these families, when it seems as though nothing will be the same again, Keech Hospice Care is there to help.
Discover Our Mission
You Might Also Like
Ready to Make a Difference?
Your skills and passion can inspire positive change. Join a community of dedicated individuals creating impact.