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Help Centre

How can we help you?

Browse the guides below to find opportunities, log your hours, approve volunteering and recognise volunteers.

Frequently Asked Questions

How do I log my volunteering hours?

You log hours from your dashboard. Choose the organisation or opportunity, add the date and how long you volunteered, and submit. The organisation then approves the hours, and they count towards your certificates.

How do certificates and awards work?

Certificates recognise volunteering milestones and badges recognise skills and impact areas. Once you have enough approved hours, you can claim the matching certificate from your dashboard. The organisation confirms it, and it appears on your profile to download and share.

Is Vinspired a charity?

No. Vinspired Digital Ltd is a small private company registered in England, company number 14962671. The platform began inside a national charity in 2006, which closed in 2018. We chose a company on purpose: dependence on grants is what closed the first Vinspired. We run it as a mission and pay for it like a business. Read our journey.

Is Vinspired free to use?

Yes, Vinspired is free for volunteers, always. You can find opportunities, log your hours and build your record at no cost. Organisations and schools use the record level free too, with no cap on volunteers or students. Organisations that run their own programme on Vinspired pay a flat annual amount, never a price per volunteer or per pupil. Why there is a price.

I can't find my organisation in the list.

If your organisation isn't listed, you can invite them to join Vinspired! Alternatively, you can log hours for "Personal Challenges" or "Independent Volunteering" if the activity fits our criteria, though these may require additional verification.

Still need help?

Send us the issue, the email address on your account and the organisation name if it relates to one. We reply by email within two working days.