Our fantastic team of friendly and diverse volunteers play a vital role in helping our stores raise funds to support children, young people, and families. As a Retail Volunteer 1 you will be an important part of the in-store team. You will support with the day-to-day tasks of the charity shop; these tasks will vary which will require an ability to be flexibility.

Our fantastic team of friendly and diverse volunteers play a vital role in helping our stores raise funds to support children, young people, and families. As a Retail Volunteer 1 you will be an important part of the in-store team. You will support with the day-to-day tasks of the charity shop; these tasks will vary which will require an ability to be flexibility.

As a Shop Floor 1 volunteer you will provide a first-class customer service experience, ensuring customers find everything they need during their visit and the store's front of house is maintained to a high standard and remains well stocked. You will engage with our customers both on arrival and when they depart the store, as well as queries they might have during their visit. You will also support other members of the team with merchandising displays and stock management to ensure the store is inviting for our customers.

As a Shop Floor 1 volunteer you will provide a first-class customer service experience, ensuring customers find everything they need during their visit and the store's front of house is maintained to a high standard and remains well stocked. You will engage with our customers both on arrival and when they depart the store, as well as queries they might have during their visit. You will also support other members of the team with merchandising displays and stock management to ensure the store is inviting for our customers.

Our fantastic team of friendly and diverse volunteers plays a vital role in helping our stores raise funds to support children, young people, and families. As a Retail Stockroom Volunteer 1, you’ll focus on supporting the stockroom sorting and organising donated items to help keep the store running smoothly and efficiently.

Our fantastic team of friendly and diverse volunteers plays a vital role in helping our stores raise funds to support children, young people, and families. As a Retail Stockroom Volunteer 1, you’ll focus on supporting the stockroom sorting and organising donated items to help keep the store running smoothly and efficiently.

As a Lead Retail Volunteer, you will play a key role within the in store team, supporting staff with the day to day running of the shop, helping to attract and recruit new volunteers, and mentoring fellow volunteers. You will also have the opportunity to support the staff team with the development, in-store marketing campaigns and initiatives within the store. Our retail stores are the face of our charity on the high-street and in local communities, and money raised through our retail operations help support children, young people and families across the UK. You will play a key role in this, by supporting the team to maximise the revenue from donated stock, gifts in kind, new goods and Gift Aid. Our Lead Volunteers for retail support the staff team to ensure the smooth running of the store, ensuring that all policies and procedures are adhered to. Please note: This role requires a time commitment of approximately 5–10 hours per week. Due to the vetting requirements, the application process may take longer than usual."