Training & Safeguarding Officer – North West First Responder Group

North West First Responder Group (NWFRG) is a volunteer-led charity that supports Community First Responders, delivers free CPR and AED awareness sessions, and funds, installs, and maintains Public Access Defibrillators across communities in the North West.

We are seeking dedicated and professional Training & Safeguarding Officers to help support the development, wellbeing, and safety of our volunteers. This role is ideal for individuals who are passionate about helping others, maintaining high standards, and ensuring volunteers have access to the training and support they need to succeed.

As a Training & Safeguarding Officer, you will work alongside the Training & Safeguarding Lead to promote a positive, safe, and supportive volunteering environment across the charity.

What will you do?

Responsibilities may include:

• Assisting with the planning, coordination, and delivery of volunteer training sessions.
• Supporting the administration of training records and volunteer development programmes.
• Promoting good safeguarding practices across the charity.
• Assisting with safeguarding awareness and volunteer welfare initiatives.
• Helping volunteers access appropriate training and development opportunities.
• Supporting the review and implementation of training and safeguarding policies and procedures.
• Assisting with volunteer inductions and onboarding activities.
• Providing guidance and signposting volunteers to appropriate support where required.
• Supporting the charity in maintaining a safe, inclusive, and professional environment for all volunteers and members of the public.

What skills are we looking for?

Previous experience in training, education, safeguarding, healthcare, emergency services, youth work, or volunteer management would be beneficial but is not essential.

We are looking for volunteers who are:

• Organised and reliable.
• Approachable, supportive, and empathetic.
• Good communicators with strong interpersonal skills.
• Able to maintain confidentiality and professionalism.
• Committed to promoting volunteer wellbeing and safeguarding.
• Passionate about supporting local communities and life-saving initiatives.

What will you gain?

• Valuable experience in volunteer training, safeguarding, and charity governance.
• Opportunities to develop leadership, communication, and organisational skills.
• Experience working within a growing charity.
• Access to training and personal development opportunities.
• Recognition for your volunteering through recorded volunteer hours and community achievement awards.
• The opportunity to play a key role in supporting volunteers and helping the charity maintain high standards of safety and professionalism.

Time Commitment

This is a flexible volunteer role that can be adapted around work, education, and family commitments. Opportunities are available both remotely and in person, with involvement depending on your availability and interests.