Volunteer Retail Assistant - Cash Desk Volunteer

Join Our Team as a Cash Desk Volunteer! Are you looking for a rewarding volunteer opportunity where you can make a difference while developing valuable retail and cashier skills? Join us as a Cash Desk Volunteer and play a crucial role in processing sales, providing excellent customer service, and supporting our mission.
Onsite Volunteer Role

Make an Impact In:

Develop & Use Your Skills:

Opportunity Snapshot

Commitment

Weekends, Weekdays, Flexible

Format

Onsite

Eligibility

Age 14-100

Your Role in Creating Change

Accountability: Deputy Head of Retail and Head of Retail  

Location: Various across Teesside – Acklam, Coulby Newham, Great Ayton, Guisborough, Ingleby Barwick, Linthorpe, Marske, Norton, Redcar, Saltburn, Skelton, Stokesley, Thornaby and Yarm

Time Commitment: Our shops are generally open from 9am to 4.30pm Monday to Saturday. Time commitment and availability can be discussed and agreed with the Shop Manager. Where possible, we ask that all volunteers commit to a minimum of two hours per week.

DBS Check needed? No

Age Requirements: From 14 years old plus

Role Summary: As a volunteer cashier, you will be at the heart of our operations, engaging with customers, handling payments, and expressing gratitude to our generous donors. Your responsibilities will include operating the till, answering customer inquiries, promoting Gift Aid, and collaborating with fellow volunteers to ensure efficient operations. This is a customer-focused role where you'll have the opportunity to interact with a diverse range of people and make a positive impact.

Key Responsibilities:
  • Engaging with customers and providing excellent service
  • Answering questions from customers, donors, and supporters
  • Collaborating with fellow volunteers to ensure efficient operations
  • Operating the till and handling payments
  • Assisting with administrative tasks and reception duties
  • Promoting Gift Aid
  • Implementing add-on sales strategies


Benefits:
  • 20% discount on purchases made at our shop
  • Opportunities for training and personal development
  • Reimbursement of reasonable travel expenses
  • Provided lunch if you volunteer for more than 5 hours per day
  • Access to discounts with other retailers and companies
If you have a positive attitude, excellent communication skills, and a desire to make a difference in your community, we would love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

Teesside Hospice is accredited by The Volunteering Academy with the Volunteering Academy Quality Award:


Apply Here: https://www.teessidehospice.org/vacancies/Cash_Desk_Volunteer/apply/voluntary/

About Teesside Hospice

We're changing lives across Teesside by supporting people and families who've been affected by a terminal illness 💜

About us. Teesside Hospice offers palliative care for people over the age of 18 who are living with a life-limiting illness when a cure is no longer possible. Our care is provided 24 hours per day, 7 days a week, 365 days per year and reaches thousands of local people.

Discover Our Mission

What to Expect After Applying

Apply Here: https://www.teessidehospice.org/vacancies/Cash_Desk_Volunteer/apply/voluntary/

Ready to Make a Difference?

Your skills and passion can inspire positive change. Join a community of dedicated individuals creating impact.

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