Volunteer Admissions Assistant
The Admissions Assistant role focuses on creating a welcoming, memorable visitor experience. You’ll greet and engage visitors, share information about the museum and its collection, sell tickets and gift shop items, and support Gift Aid and marketing data collection. You’ll help visitors explore the Museum by answering questions and distributing trails, accessibility information and family activities, You will also help maintain the gift shop through restocking and displays, assist with online research, and help promote the Museum locally.
About this Opportunity
We’d like to extend an invitation to anyone, particularly members of the local community.
Full training will be provided, we are looking for anyone with:
• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills
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