General volunteering
Open ended
Advice Line Volunteer
Are you great on the phone? Good at taking down details and helping people when they're struggling? Our advice line is a vital service to people experiencing domestic abuse and is available 24 hours. Due to an increase in calls to our service, we're looking for volunteers to help expand our coverage to ensure no call goes unanswered.
Remote, Onsite, Hybrid
Weekends, Weekdays, Evenings, Flexible
Posted almost 2 years ago
About this Opportunity
Working closely with our trained team of experts, advice line volunteers will offer callers reliable information, friendly support, and useful signposting. Volunteers would need to be available for approximately 2 hours on a regular basis each week, during either our daytime (9am to 4pm) sessions or evening (4pm – 10pm) sessions. After a period of training, this role can be carried out from home or from our Northampton refuge.
Full training for the role will be give and you will always be supported by our team of experts when dealing with cases. Regular mentoring sessions are provided along with access to a volunteer coordinator and all in-house training.
Impact Areas
Skills You'll Develop
Where You'll Be
What to Expect After Applying
Please send us a copy of your CV and details of why you are interested in volunteering with us to [email protected] or visit https://www.ndas.co/volunteering to apply.
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About the Organisation
Northamptonshire Domestic Abuse Service
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